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Privacy policy

Hey there, high-achiever! At Mindset in Sales, I’m all about helping you crush your sales game with clarity, confidence, and a human-first approach. That includes being upfront about how we handle your personal info.

 

This Privacy Policy explains what data we collect, how we use it, and how we keep it safe when you visit nikkilang.com, fill out our contact form, sign up for our newsletter, or engage with us through social media or our services (1:1 Coaching, Team Training, Strategic Advisory, Speaking Engagements, or Brand Partnerships). Let’s dive in!

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1. Who We Are
We’re Mindset in Sales, led by Nikki Lang, The Mindful Seller. Our mission is to empower B2B sellers, founders, and teams to sell smarter and thrive. Our contact details are:

 

2. What Data We Collect
When you interact with our website or services, we may collect the following:

  • Personal Info: Name, email, organization name, and any details you share via our contact form or newsletter sign-up.

  • Professional Info: Details about your role, company, or goals when you inquire about coaching, training, advisory, speaking, or partnerships.

  • Usage Data: Info about how you use our site, like pages visited, links clicked, or time spent, collected via cookies or analytics tools.

  • Communication Data: Messages you send us via email, form submissions, or social media (LinkedIn, YouTube, Instagram, Twitter).

  • Event Data: If you attend our events (e.g., keynotes or workshops), we may collect registration details or feedback.

We don’t collect sensitive stuff like payment info directly—any payments for services are handled securely through third-party processors (see Section 5).

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3. How We Collect Your Data
We grab your info when you:

  • Fill out our contact form to book a call, request a quote, or inquire about services.

  • Sign up for our newsletter to get weekly sales and mindset tips.

  • Engage with us on social media or reply to our posts.

  • Visit nikkilang.com, where we use cookies and analytics (e.g., Google Analytics) to track site performance.

  • Work with us through coaching, training, advisory, speaking, or brand partnerships.

You’re in control—only share what you’re comfy with, but some info (like name and email) is needed to respond to your requests or deliver services.

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4. How We Use Your Data
We use your info to:

  • Respond to your inquiries and deliver services like coaching, training, or speaking.

  • Send you our newsletter with sales tips, mindset hacks, and updates (you can unsubscribe anytime).

  • Improve our website and services by analyzing usage trends.

  • Communicate about bookings, event details, or partnership opportunities.

  • Comply with legal obligations, like record-keeping or tax reporting.

We’re all about authenticity, so we won’t spam you or use your data for anything shady. Promise!

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5. Third-Party Services We Use
We team up with trusted partners to run our site and services. These third parties may process your data, but only as needed:

  • Website Hosting: Our site is hosted on platforms like [insert platform, e.g., Squarespace, WordPress], which store usage data.

  • Analytics: Google Analytics helps us understand how you use our site (e.g., which pages you visit).

  • Email Marketing: Tools like [insert tool, e.g., Mailchimp] manage our newsletter and email campaigns.

  • Payment Processors: For coaching, training, or speaking fees, we use secure platforms like [insert, e.g., Stripe, PayPal].

  • Social Media: Platforms like LinkedIn, YouTube, Instagram, and Twitter handle data when you engage with our profiles.

These partners have their own privacy policies, so check them out if you’re curious. We only work with reputable services that prioritize data security.

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6. How We Share Your Data
We don’t sell or rent your info—ever. We may share it only in these cases:

  • With third-party service providers (see Section 5) to deliver our services or run our site.

  • If required by law, like responding to a court order or regulatory request.

  • In aggregated, anonymized form for analytics or marketing (e.g., “80% of our visitors are AEs”).

  • With your consent, like introducing you to a partner for a startup advisory deal.

Your trust is everything, so we keep sharing to a minimum.

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7. How We Protect Your Data
We take security seriously to keep your info safe:

  • Use SSL encryption for data sent through our site.

  • Store data on secure servers with our hosting provider.

  • Limit access to your info to Nikki and authorized team members.

  • Regularly update our systems to patch vulnerabilities.

No system is 100% bulletproof, but we’re doing our best to protect you. If a data breach happens, we’ll notify you as required by law.

 

8. Your Data Rights
You’ve got control over your data! Depending on where you live (e.g., GDPR for EU, CCPA for California), you may have these rights:

  • Access: Request a copy of the data we have about you.

  • Correct: Ask us to fix inaccurate info.

  • Delete: Request we delete your data (though we may need to keep some for legal reasons).

  • Opt-Out: Unsubscribe from our newsletter or marketing emails anytime via the “unsubscribe” link.

  • Restrict: Ask us to limit how we use your data.

  • Portability: Request your data in a transferable format.

To exercise these rights, email us at support@mindsetinsales.com. We’ll respond within 30 days (or sooner if required by law).

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9. Cookies & Tracking
Our site uses cookies to make your experience better:

  • Essential Cookies: Help the site function (e.g., saving form progress).

  • Analytics Cookies: Track how you use the site to improve it.

  • Marketing Cookies: Personalize content or ads (only with your consent).

You can manage cookies via your browser settings or our cookie banner. Blocking cookies may affect site functionality, but you do you!

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10. How Long We Keep Your Data
We hold onto your info only as long as needed:

  • Contact form or inquiry data: Up to 3 years to follow up or manage services.

  • Newsletter data: Until you unsubscribe.

  • Analytics data: Up to 26 months (per Google Analytics defaults).

  • Client data: As required for tax or legal purposes (typically 7 years).

After that, we securely delete or anonymize it.

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11. International Data Transfers
We’re based in the USA, but your data may be processed elsewhere (e.g., by our hosting or email providers). We ensure any international transfers comply with data protection laws, using safeguards like Standard Contractual Clauses for EU data.

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12. Third-Party Links
Our site links to social media (LinkedIn, YouTube, Instagram, Twitter) and third-party services (e.g., payment processors). These sites have their own privacy policies, so we’re not responsible for their practices. Check their policies before sharing info.

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13. Children’s Privacy
Our site and services are for adults 18+. We don’t knowingly collect data from kids under 16. If we learn we’ve got data from a minor, we’ll delete it ASAP.

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14. Changes to This Policy
We may update this Privacy Policy to reflect new services, legal requirements, or feedback. We’ll post the new version here with the updated date and notify you via email or a site notice if the changes are major. Check back occasionally to stay in the loop.

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15. Contact Us
Got questions or concerns about your data? Reach out!

We’re here to help you feel confident about your privacy while you focus on crushing those sales goals!

Let’s Keep It Human
Thanks for trusting us with your info. Now, let’s get back to mastering your sales mindset and dominating deals!

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